Tiara Labuan Hotel

What a lovely place to spend 3 nights in , our room was beautiful , very clean and comfortable . The hotel is really nice throughout and surrounded by a tropical garden . The food was very good , breakfast was a bit restricted for non- Muslim guests as it was Ramadan but we were well provided for . We enjoyed everything about this hotel and thought it was excellent value both for the accommodation and restaurants and bars where the prices were very reasonable for this standard of hotel . The hotel has a free shuttle to the town of Victoria , we also got the hotel to call a Grab car to go around the island a bit , these are very reasonably priced and almost wherever you go the staff will call for the next one , it made getting around much easier than we expected . We came by Ferry from Brunei to Victoria , Labuan , the biggest problem here is finding the information as to Ferry schedules as they only publish them for a two week period , you can book online from Labuan to Serasa port Brunei but not when leaving Brunei so we just turned hoping there would be a ferry (there was) . It would be good if the Labuan Tourist authorities improved this lack of information as it must prevent some potential guests from travelling . Great staff throughout and a particular thanks to the lovely young lady receptionist who was so helpful .

The staff were very helpful, received excellent service in the bar and restaurant, offered multiple transfers to and from the town including airport transfers. Requested a late check out and they were able to facilitate and always were willing to help. The food was good value and tasty. Room was excellent size and the bed was very comfy, has an old feel but that adds to the charm.

The spacious room and its lay-out. Good to have a balcony and being on a high floor, we can see the ocean. Nice comfortable sofa sets. Basic kitchen with a sink. The buffet breakfast is a good spread and offers a change during our 2 days there.

Very friendly and courteous staff who were always happy in their work. The barman was one of the best and nicest men I've met in over 60 years of travelling. The grounds and public areas are immaculately kept. The courtesy bus to the airport and town is a bonus. The meals are well cooked and served and breakfast has something for everyone.

The staff were all friendly and helpful. Rooms were kept tidy and clean. Registration and checking out was fast. Food was great, not over the top prices. The pool was well maintained. Overall, our stay was deserved.